Newly opened in 2021, FlowTherm’s Service Department delivers technical experience and full capabilities. We run 24 hours, 365 days a year - if your site is running, chances are that we are too.
Our technicians service all brands and for a broad range of equipment, as well as offering additional support supply for any parts and spares needed. With national reach, we can support you on-site wherever you are, while our experienced in-house workshop team can handle any off-site repairs and service. We are prequalified to do service on site by CM3 and have all documentation and processes in place to meet your internal pre-qualification requirements.
How to book
Here's how to arrange your service from Flowtherm:
1. Contact
Call or email us to discuss your requirements.
2. Document
We will document details of the equipment to be
serviced or tested, and have an initial discussion with
you on what is likely to be required. This will be done
via phone or email, with a site visit if required.
3. Estimate
We will present a clear estimate including any spare
parts required, expected hours of labour, expected
costs and downtime. Our estimate will also include
any of our requirements of you, such as CIP prior to
service, etc.
How to book
4. Booking
With your approval, we will book in a date and time for
our technician(s) to service your equipment on-site.5. Preliminaries
Any inductions or paperwork required to meet site
requirements will be done in advance, or before
service starts on the day.
6. Confirmation
The day before service, we will confirm with you via a
reminder email.
7. Service
Flowtherm Service Includes:
Service Capabilities
Serviceable Products
On and Off-site Servicing and Repair
Installation and Commissioning
Upgrades and Conversions
Planning and Scheduling of Maintenance and Shutdowns
Testing, inc. Gas leak testing
Additional Skilled Labour
On-site Audits
Service Reporting
Spare Parts & Maintenance
FlowTherm have been supporting clients in the Pharmaceutical & Personal Care, Food & Beverage, Dairy, Brewery, Wine, and Industrial sectors with spare parts and experienced aftermarket technical support for over 20 years.
We capably deliver nation-wide, from coast to coast, and do so for orders ranging from a single o-ring to contract arrangement for ongoing and complete site supply. We offer assistance in critical spares recommendations, stock levels, automatic reordering and spares logistics. FlowTherm is your reliable one-stop shop for any and all hygienic spare parts and boasts a full range of genuine OEM spare parts and quality generic options. With local stock right here in Australia, there’s nothing we can’t do; we’re able to provide for planned maintenance, as well as offer fast turnaround for emergency stock.
OEM Parts
Third Party
Aerre Inox Spare Parts
Ampco Spare Parts
Bardiani Spare Parts
BOS Homogenisers Spare Parts
CSF Inox Spare Parts
Cipriani Spare Parts
CME Spare Parts
Crane Spare Parts
Daniatech Spare Parts
Dasic Spare Parts
Debem Spare Parts
FBF Italia Spare Parts
Fluidline Spare Parts
Garlock Spare Parts
Habonim Spare Parts
Inox Fer Spare Parts
Kelvion Spare Parts
King Lai Spare Parts
MBS Spare Parts
Metenova Spare Parts
Modentic Spare Parts
Omac Spare Parts
Palamatic Spare Parts
Pentair Spare Parts
REDA Spare Parts
Sawa Spare Parts
Scanjet Spare Parts
Servinox Spare Parts
Boyser Spare Parts
Venair Spare Parts
Viscojet Spare Parts
Willmes Spare Parts
Ygros Spare Parts